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Pelsall Village Garage
Harley-Davidson Servicing & Repairs Pelsall
Servicing and repairs for Harley-Davidson bikes, from the Sportster to the Softail and Touring range, with a clear quote first. You get a clear price before any work starts.
Why book with us
Harley-Davidson Servicing & Repairs Pelsall with clear advice.
We work on Harley-Davidson bikes from the Sportster 883 and Iron 883 through to Softails, Dynas and the big Touring models. Harleys are built to last a long time, but they have their own servicing needs, and they are often modified over the years. We look after the routine work, brakes, belts and electrical faults, and give you honest advice on what your bike needs.
Big-twin Harleys carry three separate oils: engine, primary and transmission. Each one needs changing at the right point in the schedule, and a quick service that only does the engine oil leaves the others to wear. On the Sportster, the primary and gearbox share one oil, separate from the engine. We change what is due, check for leaks and look at the drive belt for cracks and stone damage.
On Twin Cam engines from 1999 to 2017, the spring-loaded cam chain tensioner shoes are a well-known wear item. On a higher-mileage bike it is worth checking them before they cause trouble. We also check the primary chain and its adjustment, the clutch, wheel bearings, brakes and the charging system, which works hard on Touring bikes with audio and extra lights.
Plenty of Harleys have aftermarket exhausts, air filters, lights or bars fitted. We check that everything is safe and working, look for wiring that has been added in a hurry and keep your service history complete, which helps when it comes to selling the bike on. If you are not sure what has been done to a used Harley you have just bought, we can go over it and give you an honest list of what is due.
We are a family-run garage on Pelsall High Street, run by people who ride, and we host bike meets outside the workshop, so you will often find other riders here. Mark has been in the motor trade for over 30 years, and Suzi will talk you through the job and the price before anything starts. A garage has stood on this site since 1936. We see riders from Pelsall, Walsall, Brownhills and Cannock. Call us on 01922 682200 to book your Harley in or to talk through a problem.
Sportster to Touring
We work on Evolution Sportsters, Twin Cam bikes and the Milwaukee-Eight range.
All three oils
Engine, primary and transmission oils changed on schedule, not just the engine oil.
Belts and primary drive
Drive belt, primary chain and tensioner checked at every service.
Motorbike lift
Your Harley is worked on at a proper height on our bike lift, not on the floor.
Run by riders
We ride ourselves and host bike meets outside the workshop on Pelsall High Street.
Your say-so first
A clear quote before we start, and a phone call before anything extra is done.
Common Harley-Davidson models
Known faults we fix on Harley-Davidsons
The problems we see most on these models, and what you will notice first.
Harley-Davidson Sportster 883 / 1200 (Evolution)
1986–2022, 883cc and 1200cc air-cooled V-twin
- Oil weeps from gaskets and sealsOil residue around the rocker boxes, cylinder bases or primary cover on older, high-mileage bikes.
- Drive belt wear or damageCracks, missing teeth or stone damage on the belt, sometimes with a clicking noise as it turns.
Harley-Davidson Twin Cam Softail, Dyna and Touring
1999–2017, Twin Cam 88, 96, 103 and 110
- Cam chain tensioner shoe wearThe spring-loaded tensioner shoes on many Twin Cam engines wear and can break up, which is a well-known issue worth checking on older bikes.
- Primary chain adjustmentA clunky gear change and noise from the primary side when the chain has stretched or the tensioner needs setting.
Harley-Davidson Milwaukee-Eight Softail and Touring
2017–present, 107, 114 and 117 cubic inch V-twin
- Three separate oils to changeEngine, primary and transmission oils each need changing on schedule, and one is easy to miss on a quick service.
- Heat and battery strainA lot of heat in slow traffic and a hard-working battery on Touring models with audio and extra lights.
Harley-Davidson Servicing & Repairs Pelsall
What our Harley work covers
Clear expectations, no surprises. If anything extra is needed, we explain it first.
- Servicing to the Harley-Davidson schedule for your model, with oil and filters to the right specification.
- Engine, primary and transmission oil changes when due, with checks for leaks.
- Drive belt, pulley and primary chain checks, with adjustment or replacement if worn.
- Brake pads, discs and brake fluid changes, plus caliper cleaning and freeing off.
- Fork seal and fork oil replacement, and checks on shock and linkage wear.
- Cooling fin, oil cooler and hose checks, plus coolant on liquid-cooled models.
- Battery, charging system and regulator/rectifier tests, and electrical fault finding.
- Tyre condition, pressure and age checks, and wheel bearing and steering head bearing checks.
- A pre-MOT check so the bike goes to its test in good order.
- A stamped service book or written record, and a clear quote before any work starts.
Harley-Davidson Servicing & Repairs Pelsall
Common questions
- How often should my Harley be serviced?
- Harley-Davidson sets intervals by mileage, with an annual service recommended for most riders even on low mileage. The engine oil is changed at every service, while the primary and transmission oils, brake fluid and other items come up at set points in the schedule. We check the schedule for your model when you call.
- What are the three oils on a Harley?
- Big-twin Harleys, such as the Softail, Dyna and Touring models, have separate engine oil, primary oil and transmission oil, each with its own job. They all need changing at the right time. Sportsters are different: the primary and gearbox share one oil, separate from the engine oil. We change whichever are due and tell you what has been done.
- Should I worry about the cam tensioners on my Twin Cam?
- On many Twin Cam engines the cam chain tensioner shoes wear over time, and if they break up the debris can do damage. It is not an emergency on every bike, but on a higher-mileage Twin Cam it is worth having them inspected. We can check yours and tell you honestly whether they need doing.
- Can you check my Harley's drive belt?
- Yes. We check the belt for cracks, missing teeth and stone damage, look at the pulleys and check the tension. A damaged belt can fail without much warning, so catching it early is well worth it, especially before a long ride.
- Do you MOT motorcycles?
- Yes. We carry out Class 2 MOTs on motorbikes over 200cc, including your Harley. Call us on 01922 682200 to book a bike MOT, as these are not bookable online. We can service it at the same time and put right anything that would fail.
- Will a service with you affect my Harley warranty?
- Under UK block exemption rules, an independent service keeps the manufacturer warranty valid as long as the work follows the maker's schedule and uses parts and oils to the right specification. We follow the service schedule for your model, use the correct grade of oil and stamp your book or give you a full written record. Recall and warranty repairs themselves still need to go through a dealer.
- Do you have the right setup to work on bikes?
- Yes. We have a motorbike lift in the workshop, so your Harley is held securely at a good working height rather than being worked on at floor level on a paddock stand. That makes jobs like wheel removal, fork work and chain changes safer and easier, and it lets us look properly underneath for leaks and wear.
- Will you give me a price before you start?
- Yes. We look the bike over, tell you what it needs now and what can wait, and give you a clear quote. Nothing gets done without your say-so. If we find something else once the work is under way, we stop and ring you before we go any further, so there are no surprises when you come to collect.
- Do you offer any discounts?
- Yes. We offer discounts for police, fire service, NHS workers and armed forces. Just mention it when you book and bring your ID when you drop the bike off. We are open Monday to Friday 8:30 to 17:00 and Saturday 8:30 to 13:00, closed on Sundays.
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